Integrating Cisco Unified Communications Applications

Course CAPPS

Cost: $3,695.00
Duration: 5 days

Course Schedule

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Location: No class available.

Course Description


Integrating Cisco Unified Communications Applications (CAPPS) v8.0 teaches learners the integration options of Cisco Unified Presence, Cisco Unity Express, and Cisco Unity Connection. It describes voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco Unified Presence and Cisco Unified Personal Communicator integration options with Cisco Unified Communications Manager.

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Network Administrators, Network Engineers, Systems Engineers, CCNA Voice Candidates, Channel Partners/Resellers, End-users, and Cisco Employees.

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Course Objectives

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Course Outline

Module 1: Introduction to Voice Mail
Lesson 1: Voice-Mail Integration Overview Lesson 2: General Requirements for Voice-Mail Integration Module 2: Cisco Unity Connection in a Cisco Unified Communications Manager Environment
Lesson 1: Integrating with Cisco Unified Communications Manager Lesson 2: Configuring the Cisco Unity Connection System Lesson 3: Using Cisco Unity Connection Partitions and Search Spaces Lesson 4: Implementing Cisco Unity Connection Call Management Lesson 5: Configuring Cisco Unity Connection Users Lesson 6: Monitoring and Troubleshooting Cisco Unity Connection Module 3: Cisco Unity Express Implementation in Cisco Unified Communications Manager Express Environment
Lesson 1: Understanding Cisco Unity Express Lesson 2: Integrating Cisco Unity Express with Cisco Unified Communications Manager Express Lesson 3: Configuring the Cisco Unity Express System Lesson 4: Configuring Cisco Unity Express Users Lesson 5: Understanding Cisco Unity Express AutoAttendant Lesson 6: Troubleshooting Cisco Unity Express Module 4: Voice Profile for Internet Mail Implementation
Lesson 1: Understanding VPIM Lesson 2: Implementing VPIM in Cisco Unity Connection Lesson 3: Implementing VPIM in Cisco Unity Express Module 5: Cisco Unified Presence Implementation
Lesson 1: Understanding Cisco Unified Presence Lesson 2: Understanding Cisco Unified Presence Components and Communication Flows Lesson 3: Integrating Cisco Unified Presence Lesson 4: Configuring Cisco Unified Presence Features and Implementing Cisco Unified Personal Communicator Lesson 5: Verifying and Troubleshooting Tools for Cisco Unified Presence Components Custom-built Hands-On Labs Running Cisco UC version 9.x Software

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